FAQ's

 
 

Contact Information

A.R.M. Management Ltd.,
Suite 201, 4853 Hastings St.,
Burnaby, BC, V5C 2L1
Phone (604) 294-4441
Toll Free 1-800-661-2766
Fax: (604) 294-0476

Office Hours:
Mon. to Fri. 8:30am - 4:00pm
Closed: Saturday, Sunday & Holidays

Please Note:
The Office will close at Noon on the Friday preceding a Long Weekend May through September and the Office will be closed July 1st and July 2nd, 2010

 


 

Frequently Asked Questions?

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Table of Contents

  1. What must I do to have my Health Care Plan Benefits start?
  2. Where can I find the Health Care Plan's Enrollment Applications?
  3. Must I apply for the Medical Services Plan of BC or Alberta Health Care Insurance Plan group coverage through this Health Care Plan?
  4. Why have my Plan Benefits not commenced? I have completed and submitted all the Enrollment Applications to the Plan Administrator.
  5. Who is responsible for notifying A.R.M. Management of any change to my mailing address, marital status, beneficiary etc?
  6. What do I do if I cannot go to work due to accident or Illness?
  7. Are any Health Care Plan benefits taxable?
  8. Where can I find the Pension Plan's "Application for Payment of Pension Plan Credits (Retirement)" form?
  9. What "Personal Information" is the Plan Administrator's Office entitled to collect from Plan Members?
  10. Why have I not received my Prescription Drug Card?
  11. What do I do if my Prescription Drug Card is lost, stolen or damaged beyond repair?
  12. When can I retire and begin to collect my vested pension credits?
  13. Can I return to work after I retire?

What must I do to have my Health Care Plan Benefits start?

Health Care Plan eligibility is established by your hours of work over a maximum 3 consecutive month period. Once you have completed your second month of employment you should contact the Plan Administrator’s Office to confirm that your Employer has reported the hours you have worked. The Plan Administrator’s Office will inform you about the Forms you must complete for Plan enrollment purposes and any additional steps you should take to avoid any delay with the commencement of your Health Care Plan coverage.

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Where can I find the Health Care Plan's Enrollment Applications?

The Enrollment Applications are available from this website from the "Downloadable Forms" page or you can contact A.R.M. Management Ltd., who will mail the Enrollment Applications to you. The Enrollment Applications may also be available from your Employer's Human Resources Department.

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Must I apply for Medical Services Plan of BC or Alberta Health Care Insurance Plan group coverage through this Health Care Plan?

Yes and NO! Medical Services Plan of BC and Alberta Health Care Insurance Plan coverage are compulsory for all residents of BC and AB, however, if you are already covered for this benefit under your family's or spouse's group benefits program it is not necessary to apply for duplicate Medical Services Plan of BC and Alberta Health Care Insurance Plan coverage. As the Medical Services Plan of BC and Alberta Health Care Insurance Plan are a taxable benefit, duplicate coverage will result in unnecessary additional income tax liabilities to you.

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Why have my benefits not commenced? I have completed and submitted all the Enrollment Applications to the Plan Administrator.

If your Plan benefits have not commenced, there may be additional information required by the Plan Administrator’s Office that you have not yet provided or you may not be a “member in good standing” of your Union. Please contact A.R.M. Management Ltd. to determine why your Plan benefits have not commenced.

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Who is responsible for notifying A.R.M. Management Ltd., of any change to my mailing address, marital status, change of beneficiary designation, etc?

The Plan Member is responsible for notifying A.R.M. Management Ltd., in writing, of any change to his/her mailing address, telephone number, the addition or deletion of a dependent(s) or a beneficiary designation change as well as time absent from work due to paid vacation. All Forms necessary for these notifications are available on this Website. Forms can be found in the "Downloadable Forms" pages of this website!

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What do I do if I cannot go to work due to accident or illness?

Please promptly inform your Employer of your situation then contact A.R.M. Management Ltd. to determine if you are eligible for the Health Care Plan’s Accident & Sickness (Wage Loss) Benefit. A.R.M. Management Ltd. can mail you a Claim Form or you can download this Claim Form from this Website. Forms can be found in the "Downloadable Forms" pages of this website!

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Are any Health Care Plan benefits taxable?

There are presently 3 Health Care Plan benefits that are taxable by the Canada Revenue Agency and for which a T4A will be issued annually by the Office of the Plan Administrator to the eligible Health Care Plan Member and mailed to the last known address:

1. Medical Services Plan of British Columbia and Alberta Health Care Insurance Plan monthly premiums:
Effective January 1, 1973, the Canada Revenue Agency deemed that Provincial medical premiums paid on behalf of eligible Plan Members from a Health Care Plan funded with employer contributions constituted a taxable benefit to the Plan Member for whom the premiums were paid.

2. Accident & Sickness (Wage Loss) Short Term Disability Payments:
Effective January 1, 1974, Accident & Sickness (Wage Loss) benefits received from a Health Care Plan funded with employer contributions constituted a taxable benefit to the Plan Member to whom the Accident & Sickness (Wage Loss) benefits were paid.

3. Life Insurance and Dependent Life Insurance monthly premiums:
Effective July 1, 1994, the Canada Revenue Agency deemed that Life Insurance and Dependent Life Insurance premiums paid on behalf of eligible Plan Members from a Health Care Plan funded with employer contributions constituted a taxable benefit to the Plan Member for whom the premiums were paid.

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Where can I find the Pension Plan's "Application for Payment of Pension Plan Credits (Retirement)" form?

The "Application for Payment of Pension Plan Credits (Retirement)" Form is available on this website from the "Downloadable Forms" page or you can contact the Plan Administrator, A.R.M. Management Ltd., who will mail the Retirement Application to you. 

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What "Personal Information" is the Plan Administrator's Office entitled to collect from Plan Members?

The Plan Administrator’s Office is entitled to collect from Plan Members all Personal Information necessary to administer the Health Care and Pension Plans, inclusive of the Member’s full name, date of birth and Social Insurance Number. Your Personal Information is collected and maintained by the Plan(s) subject to Personal Information and Privacy Guidelines. By enrolling in the Plan(s) and providing Personal Information you consent to the use and disclosure of your Personal Information for all purposes for the administration of the Plan(s) and adjudication of your benefits. The Plan(s) will not sell, disclose or share your Personal Information for any other purpose. A current copy of the Personal Information and Privacy Guidelines is available from the Plan Administrator’s Office upon request or can be downloaded from this Website. Please click here!

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Why have I not received my Prescription Drug Card?

A fully completed “Health Care Plan Enrollment and Beneficiary Designation Card” on file with the Plan Administrator, A.R.M. Management Ltd. is necessary to commence your Health Care Plan benefits coverage.

A Prescription Drug Card cannot be printed unless all of the necessary personal information, inclusive of the Date of Birth of the Plan Member and each eligible dependent, is known to the Plan Administrator.

A “Health Care Plan Enrollment and Beneficiary Designation Card” can be found on this Website under the “Downloadable Forms” button.

If you have worked sufficient hours to establish Prescription Drug Card eligibility and have previously completed an Health Care Plan “Enrollment and Beneficiary Designation Card”, but a Prescription Drug Card was still not printed, it is likely some vital personal information is missing from your Enrollment document.

Please contact the Plan Administrator, A.R.M. Management Ltd., to determine what further information is required in order to commence your Prescription Drug Card account.

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What do I do if my Prescription Drug Card is lost, stolen or damaged beyond repair?

Please contact the Plan Administrator’s Office (A.R.M. Management Ltd.) immediately. A replacement Prescription Drug Card can be provided in approximately 2 weeks. Prescription drug claims incurred while waiting for your replacement Prescription Drug Card should be submitted to A.R.M. Management Ltd. where they will be authorized by the Plan Administrator and then directed to Manulife Financial where they will be processed manually. The form necessary to apply for a replacement Prescription Drug Card is available from the Downloadable Forms area on this Web-site.

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When can I retire and begin to collect my vested pension credits?

The NORMAL RETIREMENT AGE (NRA) of the UNITE HERE Local 40 Pension Plans is sixty-five (65), [UNITE HERE Local 47 Pension Plan is sixty-two (62)].

However a member may commence to receive a pension, at any time on or after the date that is ten (10) years prior (age 55 or 52) to the Normal Retirement Age of the Pension Plan.

An EARLY RETIREMENT PENSION that commences before the Normal Retirement Age (65 or 62) will be reduced in comparison with what would have been payable had it commenced at the Normal Retirement Age, by .5% for each month the Early Retirement Pension commences prior to the Normal Retirement Age of the Plan.

Therefore an Early Retirement Pension commencing 2 years prior to the Normal Retirement Age would be reduced by 12% (24 months x .5%).

If a Pension Plan Participant becomes totally and permanently disabled, they may receive their full accrued pension if they:
• have at least ten years of continuous service, and
• are a Participant who is at least 55 years of age.

They must supply medical proof of their total and permanent disability, satisfactory to the Board of Trustees, to the Plan Administrator’s Office.

Disability pensions will not be reduced because of age and it will be paid to the retired member for their lifetime.
 

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Can I return to work after I retire?

Yes, however retired members receiving a monthly pension who return to work with a participating Pension Plan employer(s) have the choice of one of the following two options regarding their monthly retirement pension payments:

(a) Continue to receive the monthly pension but accrue no additional pension credits, or

(b) Suspend their monthly retirement pension payments during the period of re-employment and upon the resumption of retirement receive an adjusted monthly pension which will consist of the original pension amount, plus the additional pension credits earned during the re-employment period.

Pension payments must commence by December 1st of the calendar year in which age 71 is reached regardless of employment status.

A retired member receiving a monthly pension from this Plan who is age 71 or older at the time of re-employment with a participating employer, will not be eligible for the option to suspend monthly pension payments and earn additional monthly pension credits.
 

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News

 
News

 

UNITE HERE Local 47

 

"ATTENTION UNITE HERE Local 47 Members only; please see 3 important Pension Plan Announcements"

1. Monthly Pension Retirement revision: and

2. New Unreduced Retirement Option...click here

3. New Post Retirement Benefits...click here

 

Remember to keep A.R.M. Management Ltd. informed of your mailing address. To change your address click here.

 

QUICK LINKS

 

Alberta Health Care Insurance

Alberta Seniors - Blue Cross

BC Fair Pharmacare

BC Provincial Government

BC Dental Association

Manulife Financial

Medical Services Plan of BC

Human Solutions (formerly Wilson Banwell)